Bank House is in the heart of Alton Village 1 mile from Alton Towers

Telephone 01538 702524 email altonbankhouse@yahoo.com

click here to check availability or book online

Privacy:

Bank House is the sole owner of the information collected on this Web site. We only gather information we need to serve you better and will not, without your consent, sell, share, or rent this information to others except where the law requires us to do so. All information on this Web site is copyright 2004 by Bank House

Cancellation:

When you book your stay with us you are entering a legally binding contract. If you are forced to cancel your booking you will lose your deposit and may incur extra charges. If you cancel within 7 days of your scheduled arrival you will be liable for 90% of the total cost of your booking. We therefore recommend you have adequate holiday insurance. Deposits will not be refunded under any circumstances. If you simply do not turn up you will be liable for the full cost of your booking. If you book your stay within one week of your arrival date you will be asked to pay for your stay in full. cancellation will then result in a refund of 10% of the total price of your stay..

Damage to and theft of property

Whilst the vast majority of our guests treat their accommodation with respect, very occasionally, we have had problems with serious damage to property and theft of contents. In order to ensure that other guests do not suffer (through higher costs) we always ensure that damages and thefts are paid for by the perpetrators and where necessary, the police are informed.